In today’s world, air travel has become stressful for a lot of people. That is why we at Air Serv are dedicated to making each passenger’s travel experience a pleasant one. We have the goal of providing exceptional personal service to each and every passenger we come in contact with. Many of the duties we perform involve helping individuals who are unsure of the check-in and security procedures or how to get to their proper gate. Our commitment is to not just meet the expectations of the passengers, but to exceed their expectations.
"Edward Smith, one of your Passenger Assistance Specialists, was very helpful to me when I needed to make a connection to another flight in a very short period of time. He was friendly and efficient. He whisked me off in a wheelchair and I arrived at the right concourse with time to spare. I have not encountered this helpfulness in any other airport. Thank you and thank him!"