Air Serv strives to deliver the safest and highest level of service at the lowest total cost to our clients. We have enabled an effective and innovative approach to staffing by deployment of a mobile workforce technology.
Through this technology, our centralized dispatchers know where workers are at any given moment. This allows us to track the productivity of each worker. This innovative solution has matured, and it now enables up to anticipate peak operations and handle the flight delays that generate spikes in demand.
By anticipating our clients’ needs, we build to their profile and recruit the right people to meet these demands.
This tracking technology is utilized across all facets of our operations, from tracking cargo movement – to wheelchair attendants – to auditing our cabin cleaning crews.
“Before, the only way to handle the spikes and crunch time was to increase your employee headcount. We now use technology to take those costs out. We have enabled airlines to further reduce their total cost of ownership as a result.”